Easier. Quicker. Better.
We Help You Get on Track.
The only easy-to-use work ticket software built for your service business.
For Chrome, Firefox, and Edge.
+ 1K
Join hundreds of users making happier customers and bigger profits.
Get on Track. Stay on Track.
See the difference for yourself.
We help service business owners track time and invoice customers easily. Get your 30-day free trial now.
Time Tracking Made Simple
Easily track time and projects, even on-the-go. Simple interfaces
and color coding make it easy to access work tickets and information you need
quickly. See customer information and history in a snap. Add notes and new
requests in seconds.
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Failproof time tracking ensures invoicing goes smoothly -
Make it easy for managers to see employee tasks -
Notes and tasks are simple to access and create
Stay On Task. Finish The Task. Do It Right.
Miscommunication, missed communications, and slow returned calls are customer service killers. FacetTRAK helps your team provide service that brings customers back with smart features that keep customers informed and employees on task.
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Decaying tickets color coded to prevent cherry-picking -
Easily create checklists and workflows -
Automatically notify employees of pending tasks and new assignments
Simple Oversight.
FacetTRAK features on-demand reporting tailored to your needs. See your service stats overall or by employee for a look into the state of your team and your business. Managerial insights, graphs, and tables provide information you need at a moment’s notice.
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Search across all workplaces or find location-specific information -
Advanced search features make finding tickets simple -
Use intuitive menus to create custom reports