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Project Management Software Applications

This month we are continuing our look into available project management software — What they offer, their reported drawbacks, and how they can save you time and money. With so many choices available these days, it can be a bit of a challenge to find what your business needs, so we thought we’d help you out by running down a few more of your options. ...

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Project Management Software & Tools That Save You Time and Money

The vast majority of both the business world and general population put the value  of their time and money near the very top of their priority lists. And of course, that is rightfully so. While there are near-numerous offerings available for project management software these days, it can be a little difficult when trying to determine what tool does what and how much time it will actually save you overall. ...

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How Often Should a Business Evaluate Its Project Management Systems

These days it seems that technology advances at almost an exponential rate, making software that was ‘cutting edge’ just a few years ago pretty much obsolete. This can be maddening for those that spend thousands of dollars for the latest computer components only to see them outdone and outclassed just a few short months later. ...

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How to Transition People Out of a Project

Whether a job or project is coming to an end, unexpectedly delayed or even canceled, it is very important to know how to properly transition people off the team. It doesn’t matter if the employee will move to another project or if they are ultimately terminated, today we discuss the steps on how you should handle these situations. ...

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7 Essential Project Management Tools for 2018

Properly managing your teams and projects is essential in today’s world and luckily for us all, there are tools available that can be invaluable in assisting project managers in these matters. To help you, and therefore the company, perform at your best, you must have the appropriate tools to tackle change, analytics, project requirements, track progress, manage personnel, and so much more. ...

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12 Companies with Outstanding Customer Service

Every company wants to have the best customer service. After all, this is what is going to keep your customers happy and make sure they come back and use your business again! There are many ways that companies reach out to their customers and improve their experience and interactions with them. ...

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3 Things to Consider When Choosing a Work Order Software

As a business owner, making the decision to invest in work order software is one of the best choices you can make. Using the work order software will allow for your employees to fill out work order tickets quickly and efficiently, and allow them to help their customers pay bills in a timely manner.  With the use of this software, you're eliminating the risk of having your customers sit on hold with the customer helpdesk while your employees are working to resolve an issue. In fact, each year Americans spend 900 million hours on hold. By using efficient work order software, you're keeping your customers happy and enhancing your customer service.  If you're looking to make your customer service better, you may decide to purchase a work order software. However, before purchasing the perfect work order management software for your business, there are a few things to consider. Let's take a look at a few of them.  ...

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Tips to Help You Improve Your Company's Customer Service

As a business owner, keeping your customers happy and coming back is one of your main priorities. Your customers are the reason for your company's success, so it's extremely important to keep them pleased. So, how can you do this? The answer lies within the practice of excellent customer service. Customer service refers to pretty much any contact or interaction a customer has with a business. They may get in contact with the customer helpdesk if they have any specific questions or issues with a product or service, but customer service covers all manners of behavior. When you perform customer service well, it even involves customers who reach out to the company's customer service line just to rave about how great of an experience they've had with the business.  If you're a business owner or manager, it's important to reevaluate your customer service practices from time to time. If you feel as if there are some things that could change for the better, there are some easy steps you can take to improve your customer service. Let's take a look at a few of them.  ...

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