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Why FacetTRAK?      

FacetTRAK ...Your Next Service Management Software


What Can Your Software Do?

You’ll never miss a minute with FacetTrak as long as you have access to the internet. Our software can be used for a variety of functions. Our service work order software is perfect for:

  • Customer Work Tickets
  • Scheduling Appointments
  • Dispatching
  • Digital Signatures and Waivers
  • Sales Leads
  • Tracking Employee Productivity


Our service ticket management software is designed to be intuitive for everyone, and it makes it easy to track multiple work orders or service requests simultaneously. Managers can instantly call up important projects and check the status of all work tickets associated with a project. This means no more wondering if your project is on track, you just need to look for yourself.

If you’re ready for better service, less frustration, and more profit, then it’s time to check out the FacetTRAK demo and try it for yourself. You and your team can see the benefits and success that come from an organized workflow. Please call us at (309) 353-4727 so we can set up a demo that is personalized to your company needs.

Why Should I Use Your Product?

Today, your employees may be working at locations all over the country (or world) and using different devices throughout the day. To keep track of customer support tickets, mileage, projects, sales leads and billables, your business needs a comprehensive service management software. FacetTRAK was born from the desire to create a secure, user friendly system for businesses that is accessible from virtually anywhere and lets nothing slip through the cracks.

Simply put, FacetTRAK makes tracking work tickets a breeze. Our cloud-based work ticket software will ensure your team never loses track of important tasks through disorganization or miscommunication. With our mobile app, managers can keep track of important projects and individual tasks wherever they go.

If you currently do not have a service management software package or if your company is dissatisfied with your current ticketing tools, then it’s time to discover the benefits of FacetTRAK. Call us today to set up a demo.

Why was FacetTRAK created?

FacetTRAK was developed with the idea to create a service management software package for business. It was designed from day one to supply a highly mobile work force with the information they need to get the job done on site. Dispatchers have multiple work schedules and maps at their fingertips and managers have an overall view that insures that all tickets are worked and closed. That’s why we have designed our service work order software to make ticketing convenient, thorough and user-friendly for your employees. We know the product works because it was created by our software designers for in-house use, and it worked so well we wanted to share it with the world.

FacetTRAK makes work ticket and workforce time management simple, so you never miss out on anything again. It is the perfect solution for any company dissatisfied with their current ticketing capabilities, or a new company that wants to start strong with a great work management software.

What Can FacetTRAK Do?

Our software can be used for a variety of functions, all integral to your business’s operation. From monitoring your work schedule anywhere at any time, to assigning work tickets for employees, keeping track of sales leads, and even tracking the productivity of your employees, this software is comprehensive. You’ll never waste a minute with FacetTRAK.

It even comes with project management features that allow employees to track multiple work tickets related to the same overall campaign, allowing you to see a project through to completion. This means no more wondering if your project is on track; you just need to look for yourself. And, like all of the best work management software systems, our service shop scheduling software is designed to be as user friendly as humanly possible.

There are a lot of benefits to using CMS ticketing systems like FacetTrak, and we can guarantee that our software will work great for your business. It has already served us and other companies well for years. Contact us today for more information, and be sure to spend some time on our website for a broader understanding of the software’s features.

How FacetTRAK will help you run your business

Time management for business tasks, appointments, project meetings, and other necessities can be one of the hardest parts of running any business. Managing all of those things simultaneously is even tougher. Working so hard to keep everything organized without help can sometimes allow important tasks and deliverables to slip through the cracks, and that can be frustrating. More importantly, you can lose valuable work, upset important clients, and add quite a bit of stress to an already stressful job.

If you’re a service company that needs help with scheduling and time management, then don’t worry. FacetTRAK has the perfect work ticket software for your needs with the best solutions for your team. Our service shop scheduling software is a new business tool that allows you to take customer support tickets, appointments, project meetings, and more to create a schedule that works best for your team and your customers.