Features for Managers      

Manage all of your locations from one convenient interface with FacetTRAK.

Manage Your Technicians More Effectively With Productivity Tracking Software

Customer Helpdesk & Productivity Tracking Software

  • Easily view all the tickets assigned to one user (for workload optimization)
  • Scan their latest log entries across tickets to spot trends or redundancies
  • Visual charts show where they’re spending their time, based on categories customizable to your business
  • Optional feature: ticket subscriptions, get alerts on the tickets or customers you care most about