Advanced Tools of Project Management
Manage all of your locations from one convenient interface with FacetTrak.
Fully Secure Web-Based System
If you know security, then you want to know some details. Rest assured that the ticket system has full SSL support, as well as:
Automatic data backups to prevent data loss
Physically secured servers that are hosted and supported locally
Built-in site security to prevent various attacks, such as XSS, injection, session attacks, etc.
Automatic maintenance of the latest updates and patches applied for you
Ticket Platform Features
Manage large projects that encompass multiple tickets related to the same overarching goal
Assign approved hours for each segment and view the breakdown of hours used versus hours projected
Organize vendor information to ensure that the approved vendors are used per project or per ticket
Built-In GPS Tracking For Technicians' Tablets
Knowing where your team members are, and whether they're running ahead of schedule (or behind), allows you to give accurate information to your clients.